Privacy policy

Privacy policy for personal data protection
Last updated: 05/07/2024


This Privacy Policy describes how you collect and use our services or make a purchase from kaleidebutik.com (the "Site") or otherwise communicate with us (collectively, the "Services"),
"In this Privacy Policy, 'you' and 'your' means the user of the Services, whether a customer,
customer, website visitor, or any other person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.
You consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, you may not use or access the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons.
Reasons for this. We will post the new Privacy Policy on the Site, update the "last updated" date, and take other actions required by applicable law.
Applicable law.
How we collect and use your personal information
In order to provide the Services, we collect and have collected personal information about you over the past 12 months from a variety of sources, as described below.
described below. The information collected and used varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide the Services
comply with applicable legal obligations, enforce applicable Terms of Service, and protect or defend the Services, our rights and the rights of our users or others.
the rights of our users or others.
What personal information do we collect?
The types of personal information we collect about you depends on how you interact with our website and use our services. When we use the term
"personal information", we refer to information that identifies you, is about you, describes you or can be linked to you. The following sections
The following sections describe the specific categories and types of personal information we collect.
Information collected directly from you
Information that you submit to us directly through our Services may include:
- Basic contact information, including name, address, phone number and email address.
- Order information, including name, billing address, shipping address, payment confirmation, email address and phone number.
- Account information, including username, password and security questions.
- Purchase information, including items viewed, added to cart or wish list.
- Customer Service Information, including information that you choose to include in your communications with us, such as when you send a message through the Services.
When you send a message through the Services.
Certain features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide such information.
You may choose not to provide such information, but this may prevent you from using or accessing these features.
Information collected via cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies,
pixels and similar technologies ("cookies"). Usage Data may include information about how you access and use our website and your account,
including information about your device, browser, network connection, IP address and other information about your interaction with the Services.
Information about your interaction with the Services.
Information collected by third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as service providers.
on our behalf, such as service providers.
- Companies that support our website and services, such as Shopify.
- Our payment processors who collect your payment information (e.g. bank account, credit or debit card details, billing address) to process your payment and fulfill your orders.
Your payment to process your orders and provide you with the products or services you have requested to fulfill our contract with you.
Together with you.
- When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using data collection software.
may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies,
third-party lists and cookies.
Any information obtained from third parties will be treated in accordance with this privacy policy. We are not responsible
We are not responsible for the accuracy of information provided to us by third parties and we are not responsible for the policies or practices of such third parties. For more information
For more information, please see the section below, Third party websites and links.
How we use your personal information
- Provision of products and services. We use your personal data to provide services to you to fulfill our contract with you, including to process your payments.
with you, including to process your payments, process your orders, send you notices about your account, purchases, returns, exchanges or other transactions, to create, maintain and administer your account
or other transactions, to create, maintain and administer your account, to arrange shipping, to facilitate returns and exchanges and to allow you to post comments
and to allow you to post comments.
- Marketing and advertising. We use your personal data for marketing and promotional purposes, such as sending marketing communications
advertising and promotional communications by email, SMS or post, and to show you advertisements for products or services.
This may include using your personal information to better tailor services and advertisements on our website and other websites.
- Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or harmful activities.
Illegal or malicious. If you choose to use the Services and open an account, you are responsible for the security of your account information.
We strongly recommend that you do not share your username, password or other login information with others. If you believe that your account
account has been compromised, please contact us immediately.
- Communication with you. We use your personal data to provide you with help and improve our services. This is in our
It is in our legitimate interest to listen to you, provide you with effective services and maintain our business relationship with you.
Cookies on our website
Like many other websites, ours uses cookies. For specific information about the cookies we use to power our store with
Shopify, see https://www.shopify.com/legal/cookies. We use cookies to administer and improve our website and services (including remembering your actions and preferences) and to administer our website and services.
We use cookies to administer and improve our website and services (including by remembering your actions and preferences), to perform analytics, and to better understand how users interact with the Services (in our legitimate interest to administer, improve and optimize the Services).
administer, improve and optimize the Services). We may also allow third parties and service providers to use cookies on our website to better customize services, products and advertisements.
customize services, products and advertisements on our website and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to delete or reject cookies through your browser controls.
You can set your browser to delete or reject cookies. Please note that deleting or blocking cookies may have a negative impact on your user experience and may result in certain EU services being disabled.
Services, including some general features and functionality, may not work properly or may no longer be available. In addition, blocking cookies
may not completely prevent us from sharing information with third parties, such as our advertising partners.
How we disclose personal information
Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy.
These circumstances may include
- With vendors or other third parties who provide services on our behalf (e.g. IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment and delivery).
With third parties (e.g. customer support, cloud storage, fulfillment and delivery).
- With business and marketing partners, including Shopify, to provide services and advertising to you. Our business and marketing partners use your information in accordance with their respective privacy policies.
Our privacy policies.
- When you ask us to share certain information with third parties or give us your consent to do so, such as to send you products, or
through the use of social media widgets or login integrations, with your consent.
- With our subsidiaries or other members of our group in our legitimate interest to run a successful business.
- As part of a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including
respond to subpoenas, search warrants and similar requests), to enforce applicable terms of service, and to protect or defend
protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal data and sensitive personal data (marked with an *)
about users for the purposes described above in the sections "How we collect and use your personal data" and "How we disclose personal data".
about users for the purposes described above in the sections "How we collect and use your personal data" and "How we disclose personal data":.
Information". :
Category:
- Identifiers, such as basic contact information and some order and account information.
- Business information such as order, purchase and customer service information.
- Activity on the internet or other similar networks, such as usage data.
Categories of recipients:
- Providers and third parties that provide services on our behalf (e.g. internet service providers, payment processors, fulfillment partners, customer service partners and data analytics providers),
customer service partners and data analytics providers)
- Sales and marketing partners
- Affiliated companies
We do not use or disclose sensitive personal information to derive user characteristics.

In the past 12 months, we have "sold" and "shared" (as those terms are defined in applicable law) personal information for the following purposes
for advertising and marketing purposes, as follows.
Category of personal information
- Identifiers, such as basic contact information and certain order and account information.
- Commercial information, such as data relating to products or services purchased and purchase information
- Activity on the internet or other similar networks, such as usage data
Categories of recipients
- Business and marketing partners
User-generated content
The Services may allow you to submit product reviews and other user-generated content. If you choose to submit user-generated content in a public area of the Services, such content will be deleted.
In a public area of the Services, this content will be public and accessible to everyone.
We do not control who has access to the information that you choose to make available to others, and we cannot guarantee that parties who access such information will respect your privacy or your right to information.
We cannot guarantee that parties with access to such information will respect your privacy or ensure its security. We are not responsible for the confidentiality or security of your personal information.
We are not responsible for the privacy or security of the information you make available to the public, nor are we responsible for the accuracy, use or misuse of the information you send or receive from third parties.
Third Parties.
Third party websites and links
Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy policies.
If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for
the privacy or security of such websites, including the accuracy, completeness or reliability of any information on such websites. The information that you
on public or semi-public websites, including information that you share on third-party social networking platforms, may also be viewed by
other users of the Services and/or users of such third-party platforms, without limitation as to their use by us or third parties. Inclusion of these links
The inclusion of these links does not imply an endorsement of the content of these platforms or their owners or operators, except as described in the Services.
The Services.
Data relating to children
The Services are not intended for use by children and we do not knowingly collect personal information about children. If you are
a parent or guardian of a child who has provided us with personal information, please contact us using the contact details below
to request deletion.
As of the effective date of this Privacy Policy, we are not aware that we have "shared" or "sold" (as those terms are defined in applicable law) any personal information of individuals under the age of 18.
We do not "sell" (as defined by applicable law) personal information of individuals under the age of 16.

Information security and storage
Please note that no security measures are perfect or impenetrable and we cannot guarantee "perfect security". In addition, any
In addition, any information you send to us may not be secure during transmission. We advise you not to use insecure channels to communicate with us.
Developed by Shopify
www.shopify.com
We advise you not to use unsecure channels to communicate with us.
How long we keep your personal information depends on various factors, such as whether we need the information to administer your account, provide the Services, comply with applicable laws, etc. How long we keep your personal data depends on various factors, such as whether we need the data to administer your account, provide the Services, comply with applicable laws, etc.
How long personal information is retained depends on various factors, such as the need for such information to administer your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your rights and choices
Depending on your location, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute.
However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may deny your request as permitted by law.
- Right of access. You may have the right to request access to personal information we hold about you, including details of
how we use and share your information.
- Right to erasure. You may have the right to request deletion of the personal information we hold about you.
- Right to rectification. You may have the right to ask us to correct inaccurate personal information we hold about you.
- Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party in certain circumstances and at your request.
We may transfer your personal data to a third party under certain circumstances and with certain exceptions.

- Right to refuse sales, sharing or targeted advertising. You may have the right to ask us not to 'sell' or 'share' your personal information
or to refuse to process your personal information for purposes that are considered "targeted advertising" under applicable privacy laws.
applicable privacy legislation. Please note that if you visit our website with Global Privacy Shield turned off, depending on
depending on your location, this signal will automatically be treated as a request to decline "selling" or "sharing" information for the device and browser used to visit the website.
You have the right to restrict and/or refuse the use of your personal data.

- Right to restrict and/or refuse the use and disclosure of sensitive personal data. You may have the right to ask us to restrict the use of your personal data.
You may ask us to limit the use and/or disclosure of sensitive personal data to what is necessary to provide the services or goods that an average person would reasonably expect.
You have the right to ask us to restrict the use and/or disclosure of your sensitive personal data to what is necessary to provide the services or goods that an average person would reasonably expect.
- Restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal information.
- Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Controlling communication preferences: We may send you promotional emails and you can opt out of receiving them at any time by using the unsubscribe option in our emails.
The unsubscribe option will appear in the emails we send to you. If you unsubscribe, we may continue to send you non-promotional emails, for example regarding your account or orders you have placed.
We may also send you non-promotional emails, for example about your account or orders you have placed.
You can exercise any of these rights at the locations listed on our website or by contacting us using the contact details below.
We will not discriminate against you when you exercise these rights. We may need to collect information from you to verify your identity,
such as your email address or account details, before we provide a satisfactory response to your request. In accordance with applicable laws
In accordance with applicable laws, you may appoint an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, you must ensure that the agent is authorized to act on your behalf.
Before we accept such a request from an agent, we will ask him/her to provide evidence that you have authorized him/her to act on your behalf and we may ask you to confirm your identity directly to us.
We may also ask you to verify your identity directly to us. We will respond to your request within the timeframe required by applicable law.

We use Shopify's advertising services, such as Shopify Audiences, to help you personalize the ads you see on third-party websites. To limit
Shopify using these advertising services from using your personal information for such services, please visit https://privacy.shopify.com/en.
Complaints
If you have any complaints about the way we handle your personal data, please contact us using the details below. If you are
not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or
by contacting us using the contact details below or by submitting your complaint to your local data protection authority.
International users
Please note that we may transfer, store and process your personal data outside of your country of residence, including in the United States.
Your personal data is also processed by staff and service providers and third-party partners in these countries.
If we transfer your personal data to countries outside of Europe, we use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses.
European Commission Standard Contractual Clauses or equivalent contracts issued by the competent authority in the UK, unless the data transfer
transfer of data is to a country that has been assessed as offering an adequate level of protection.

Please contact us at

info@kaleide-sydney.com